Reviews for Victoria
We take pride in providing great plumbing service options, consistent plumbing rates, service guarantees, and incredible coupons and deals to all of our customers no matter where they live — that includes all of the Greater Victoria area, including Esquimalt, Saanich, Sidney, Langford, and Sooke.
You'll never pay extra or overtime to have one of our plumbers drive out to your house, no matter where you're located.
We're available for emergency service 24 hours a day and 7 days a week in all service locations.
Contact us by mail or email, or give us a call any time of the day or night: 250-642-7963 in Sooke, or 250-995-1234 for all other Victoria BC locations, including Sidney & Langford.
Great Service, Very Professional
Ken - Victoria, BC
Josh was great and tackled a tight access job in a dirty, dusty and very shallow crawl space with a smile on his face. I am very pleased with the work he did and would have no hesitation recommending him or the company for anyones plumbing needs.
Best customer service I've seen in a long time!
Susan - Victoria, BC
From my initial phone call on a Friday afternoon to the replacement of my leaking water tank Saturday at noon, the customer service was exceptional. Eric, who attended to my service call, was great. He provided variety of options and did the work in half the time of a quote from another company that was going to charge overtime rates. The office kept in touch so I knew who to expect when. Overall a great experience during a stressful situation.
Great service quality work
Ginette - Victoria, BC
Quick estimate and quick quality work
Very helpful and accomodating.
Brent - Victoria, BC
An enjoyable plumbing experience. He worked right through his lunch. I should have made more than tea for him. More than happy to have Toby come and fix any future plumbing needs. Brent
Outstanding service, polite, cheerful plumber
Stephen - Victoria, BC
From start to finish, I was very impressed with Super Plumber's customer service. He showed up exactly as promised, and was clear and honest about the quote and work to be performed.
Great service repair person...explained everything.
Jodi - Victoria, BC
Service was very good...only thing that bugged me was how many times I had to sign for each step...service guy explained it was a program from US and of course u would need every step credited or u would get sued..! RATED NOT PERFECT ON COST AS IT'S BEEN SO LONG SINCE i NEEDED A PLUMBER, i WAS SUPRISED BY THE COST...WORTH IT THOUGH.
Pattee Aubut - Victoria, BC
I can not say enough great things about the outstanding service of the 2 plumbers I had the pleasure of having put in our new water heater, after a very long day of working Carl came to our rescue and was very patient and nice. Carl explained everything to us and gave us really great advice and prepared things for the plumber that was coming in the morning to install the new water heater. Toby arrived in the morning and did a super job in the installation of the new water heater. He checked all the toilets , sinks, and drains and the water pressure as well. I highly recommend these two super plumbers. Thank you so much for amazing service and the great advice you both gave us. I am so glad I listened to the Princess of plumbing’s ‘commercial and the phone call I made late made to the super plumber company. You have our sincere gratitude for the amazing service of the two wonderful plumbers you sent to rescue us. Thank you so very much. We joined the Super Plumber club and look forward to our inspection when the time comes. Pattee & Daniel Aubut.
Client safety, professional company/man
Sherry - Victoria, BC
I am very impressed with how the company took care of my safety by sending a photo of who would be attending to my job as needed. The care Josh took to my home with boot covers, clean up at job end and the open willingness to answer questions. Plus I appreciated the thoroughness Josh took looking over the whole job before giving estimates. He didn't sway me to the more costly estimate but rather lets start at the first level and if we have to change then we'll go over it again. I was/am impressed. Thank you Josh very much.
Jay - Victoria, BC
Friendly, Great Service
Justine - Victoria, BC
Peter was very friendly and respectful of our space. Took the time to explain everything in detail, in layman's terms for me. Report was informative. Plus he said my cat was cute.
Saanich. Victoria. Removed leaking hot water tank. Installed new water shutoff valve, new a Pressure Reducing Valve, prepared for new hot water tank installation (electrical work required prior to install), removed old garbarator, re-piped kitchen drain to eliminated back-grading (water trying to run uphill to drain), repaired loose toilet by replacing broken flange, repaired toilet seat and reinstalled, repaired bathroom sink mechanical pop-up stopper, fastened loose kitchen faucet.