Reviews for Cowichan
We take pride in providing great plumbing service options, consistent plumbing rates, service guarantees, and incredible coupons and deals to all of our customers no matter where they live — that includes all of the Greater Cowichan Valley area, including Duncan, Chemainus, Cowichan Bay, and Cobble Hill.
You'll never pay extra or overtime to have one of our plumbers drive out to your house, no matter where you're located.
We're available for emergency service 24 hours a day and 7 days a week in all service locations.
Contact us by mail or email, or give us a call any time of the day or night: 250-715-1511 anywhere in the Cowichan Valley, including Duncan.
Michael - Duncan, BC
Big thanks to Emma, Dan, and the rest of the super plumbers! You guys did a great job, under tough conditions (old house, cramped spaces, 30+ degree heat), with professionalism and good humour. I will definitely recommend you to others.
Handled with professionalism
Rich - Ladysmith, BC
Prompt, courteous, accurate, overall pleasant experience
Bruce - Cobble Hill, BC
Carl R. was a very thorough and caring plumber. Highly appreciated.
Yes - great service & very cool price.
Cher - Duncan, BC
Emma was very efficient & knowledgeable. Very precise & gave options.
Eric was great tech
Colleen - Mill Bay, BC
I heard about you on the radio. The process was great however today there were timing glitches. Totally not expected from the advertising I had heard. It was worth solving the timing issues as Eric arrived knowledgeable,and experienced. He worked quickly, efficiently without a complaint. Great job from the time he arrived until he left. Thanks Eric you saved this rating.
Tracy - Ladysmith, BC
Emma was extremely knowledgeable and comfortable to talk to and gave great information on all types of hot water heaters.
Very helpful and approachable technicians
Laura - Ladysmith, BC
Response time excellent
Heather - Duncan, BC
When I discovered a leaking toilet in the early morning I was able to have it repaired by early afternoon. Excellent response time and service.
Personable, Attentive Service
Heather - Duncan, BC
Excellent people and communication skills. I was delighted to have everything explained clearly with several options for how to proceed.
Emergency Septic Flood!
Chris S. Flood - Duncan, BC
We experienced the horror of having our septic system back up and flood one of our bathroom attached to a bedroom. And guess when, 10:30 pm. I scrambled to find a plumber in Duncan. I came upon Super Plummer. I thought if they fit their name then there was a chance we would saved. I phoned them up and was greeted by a nice person who gave me the option of someone tonight, right now, or in the morning. My wife and I discussed it and agreed that we could wait until morning and we stopped using any water or toilets. The person on the phone said that they would call us between 8 am and 9 am to set-up the visit. Oh boy I thought, I have had contractors do this and never call back. I was called at promptly at 8:05 am. I was told that Emma would be there within the next 20 minutes!! And guess what she was! She phoned me up shortly after, as we had to work offsite, and had a diagnosis and plan to get us fixed. She sent me photos and explained options to me. Her knowledge and communication were excellent. Not just here it is, take it or leave it. She explained costs and the pluses and minuses with very clear and understandable language. After selecting my option she immediately arranged an appointment time the following day to repair and install the new parts which would be acquired today. This kind of service is a rarity these days and this survey gives 5 as the top award. My wife and I give Emma a 10! She is one amazing person and we would do business with Super Plummer again in a heart beat! CS Flood
Drywalling ladysmith. Finishing up ready for the tile setters