COVID-19 Safety Policy
Amid global concern about COVID-19, we will continue to be here for our customers. A top priority is (and always has been) the health and safety of the communities we serve.
As people and companies all across the country take additional preparations to protect against the Coronavirus (COVID-19), we acknowledge that your Plumbing problems will likely not be taking a break. At this time, we will remain open weekdays and will continue to service our customers with the same fast response times you've come to expect from us. We are going to be temporarily shutting down weekend services and adjusting the nature of our Emergency On-Call protocols. Please call for details on available emergency service in your area. The Super Plumber has implemneted actions to keep our team healthy and safe, so they are ready to serve homeowners when service is needed. We are very committed to keeping our clients safe and would like to share the following measures our team is taking.
- Service team members will arrive with new shoe booties, gloves, and a new garbage bag for each home they visit.
- Our tablets, and tools will be sanatized after every call.
- Vans and other equipment are being cleaned regularly.
- Myself and the rest of our management team will ensure that our prevention measures stay current with the BC Health Authority recommendations.
As a 5 STAR service company, we take your comfort and concerns as our top priority. If you have any special requests above and beyond this, please don't hesitate to ask when speaking with our Client Service Representatives.
Due to the increasing number of reported cases in Canada, we are continuously monitoring the situation. We will also continue to actively assess the necessary actions we need to take in order to ensure the health and safety of our customers, employees and their families. We hope that you will join us in taking some basic but important measures, such as frequent hand washing, to keep communal risk low.
As well, we have a full time van currently dedicated to picking up groceries for those in need of an extra hand. If you cannot make it to the store due to self isolating measures or restrictions due to ongoing health concerns, please call 1(833) 333-1190 and we will make arrangements for one of our plumbers to take care of this for you.
Thank you for allowing us to be of service to you. Take Care and Be Safe
J. Brody Funk
Owner/President The Super Plumber LTD